Suspect Hail Damage on Your Calgary Roof?
Don’t wait for a leak. We’ll help you assess the damage, navigate your insurance claim, and protect your home — at no cost for the inspection.
What You're Seeing After the Storm
If a recent hailstorm hit your area, here are the telltale signs to look for — even from the ground.
Dented Roof Vents & Flashing
Metal components show visible dents, dimples, or deformation from hail impact.
Granules Filling Your Gutters
An unusual amount of dark, sand-like granules collecting in gutters and at downspout bases.
Bruised or Cracked Shingles
Dark spots, soft areas, or visible cracks on shingles — especially along the ridge line.
Water Spots on Ceilings
Yellowish-brown stains appearing on interior ceilings or upper walls after rainfall.
Splatter Marks on Surfaces
Pitting or impact marks on painted surfaces like window sills, deck railings, or siding.
Cracked Ridge Caps
The shingles along the peak of your roof are split, lifted, or visibly damaged.
What's Actually Happening to Your Shingles
When hailstones strike your roof, the impact does more than knock off a few granules. It fractures the fiberglass mat that sits beneath the surface of the shingle — the layer that actually keeps water out.
From the ground, the shingle may look fine. But the internal structure is compromised, and over the following months, that fracture point becomes an entry point for moisture.
Local context:
In Calgary, where summer hailstorms can produce stones ranging from pea-sized to golf-ball-sized, even a single severe event can reduce your roof's remaining lifespan by 5 to 10 years.
What Happens If You Don't Address It
Hail damage doesn’t fix itself. Here’s what’s at stake if you wait.
Hidden Water Damage
Compromised shingles allow slow moisture intrusion that leads to attic mold, rotting decking, and damaged insulation — often undetected for months.
Insurance Claim Deadlines
Most Alberta home insurance policies require damage to be reported within a specific window (often 1–2 years). Waiting too long can result in a denied claim.
Voided Warranties
Manufacturer warranties typically require prompt repair of known damage. Ignoring documented hail damage can void your shingle warranty entirely.
What to Do Right Now
Here are the safe, practical steps you can take immediately after a hailstorm.
The Pro Line: What NOT to Do
Do not climb onto a hail-damaged roof. Compromised shingles are extremely slippery, and walking on them can cause additional damage that may not be covered by your insurance claim. A professional inspection uses drones and safety equipment to assess the damage without risk.
How ALR Fixes Hail Damage in Calgary
Comprehensive Inspection
We use drone technology and on-roof assessment to document every point of impact, producing a detailed report with photos that your insurance company needs.
Insurance Claim Support
We work directly with your insurance adjuster, providing our inspection report and meeting them on-site to ensure nothing is missed. No cost to you for this service.
Premium Restoration
We replace your damaged roof with IKO Dynasty Class 4 impact-resistant shingles, backed by a manufacturer warranty and our own workmanship guarantee.
Mould Remediation and Decking Repair Where Required
Once the moisture source is controlled, we address the mould that's already present using appropriate encapsulation products on affected wood surfaces. Where decking has been structurally compromised by rot, we replace the affected boards before any roofing materials go back on. We won't encapsulate over decking that's lost its structural integrity, and we won't install new shingles over decking that's soft or delaminating.
DAVID R. , Tuscany, NW Calgary
Our roof was 17 years old and we'd been quoted $18,000 for a replacement. Advanced Level Roofing assessed it and said the decking was sound and the shingles had good life left — they recommended the life extension treatment instead. We paid a fraction of the replacement quote, and two years later the roof is performing exactly as they said it would. They could have sold us a replacement and they chose not to — that kind of honesty is rare.
Yannick Rouette , Calgary
Advanced Level Roofing replaced the roof on my house in April 2025. The previous roof was damaged by hail and I paid for Class 4 hail-resistant shingles. They delivered the shingles on a Thursday and came for the removal and installation on Saturday. They did all the work in a single day, from 8 am to 4:30 pm. The employees were nice and careful. They cleaned everything around the house and passed their rolling magnet over my yard ten times to remove all nails. They sent me a photo inspection of the roof. I would recommend this company. Their prices are great.
JOHN D. , Calgary
Yesterday I had my roof replaced by a team from Advanced Level Roofing. True professionals who know what they do. I saw them working on houses around me for two years now and their jobs look awesome. You can see other companies dragging a roof job on for days, but these guys try their best to do it in one day and that was the case for me. The whole process from estimate to installation was a breeze. The price was fair and the estimator answered all my questions. When dusk set in, they were gone and everything was clean and nice around the house. The roof looks awesome. As much as I like what you've done, I don't want to see you again for the next 20 years or so!
Will My Insurance Cover This?
Hail damage is classified as a sudden and accidental event — an “Act of God” — and is covered by the vast majority of homeowner insurance policies in Alberta. In most cases, you are only responsible for your deductible (typically $500 to $2,500).
Our team handles the entire claims process on your behalf, from the initial inspection report to the final adjuster walkthrough. You don’t need to be a claims expert — that’s our job.
Dealing with a Different Problem?
Hail damage often comes with other issues. These related guides may help
Wind Damage to My Roof
Lifted shingles, exposed underlayment, and debris impact from high winds.
Missing or Damaged Shingles
Bare patches, curling edges, or shingles found in your yard after a storm.
How to File a Roof Insurance Claim
Step-by-step guide to navigating the insurance process for roof damage in Alberta.
Frequently Asked Questions
How do I know if my roof has hail damage?
Should I call my insurance company or a roofer first?
Will filing a hail damage claim raise my premiums?
How long do I have to file a hail damage claim in Alberta?
Can I choose my own roofing contractor for an insurance claim?
What are Class 4 impact-resistant shingles?
